Help and support

Digital24 is a press release distribution platform built to get your news out quickly and effectively. Upload your release, choose your distribution channels, and we deliver it to journalists, media outlets, and online publications worldwide. With decades of PR and SEO expertise behind the platform, you get more than distribution: you get a system designed to maximise visibility and credibility for your brand.

It's simple. Log in, upload your press release and images, then select your distribution channels. The platform guides you step-by-step, so you can go from draft to distribution in minutes. No waiting, no delays! Just a smooth process that gets your story moving fast.

We focus on distribution rather than copywriting, so you'll need a finished press release. But you're not on your own. Digital24's editorial guidelines will guide you. Once submitted, the internal editorial review process checks that your press release meets professional media standards, helping ensure your news has the best chance of being picked up.

Start with your goal. Broad awareness? Choose a package that maximises reach. Targeting a niche industry or location? Opt for a focused combination of media titles. Each option is clearly labelled and individually priced, so you can pick with total confidence for your brand and budget.

Once submitted, your press release goes through an editorial check. From there, it's distributed to the outlets you have selected for your campaign. You'll get status updates at every step along the way, so you always know what's happening. You'll have peace of mind that your news is in motion.

Press releases can be distributed on the same working day as submission and approval when they are received by 3pm in your chosen time zone, and often much faster. This speed means you can react to market moments, announcements, or news with zero delays without missing the window of relevance. However, you also have the convenient option of scheduling distribution for a future time and date, or adding an embargo if necessary.

Absolutely. The Digital24 platform lets you zoom in on geographic regions or sectors that matter most to you. Whether you're a local business wanting city coverage or a global brand aiming at trade press, targeting ensures your news lands in front of the right people.

Every press release is checked to meet distribution standards, this is to ensure it's clear, compliant, and ready for journalists. This step reduces rejection risk and increases your chances of smooth, successful delivery.

For organic journalist distributions, we guarantee distribution, not editorial decisions. That means your release will reach the outlets included in your target regions and sectors, giving you wide exposure and maximised opportunity for pickup. For newswires, syndication, guaranteed media placements and SEO guest posting we guarantee placement as long as it meets the editorial guidelines of the publisher. If for some reason it doesn’t, we’ll help you make amends where possible.

Yes. For newswires, syndication, guaranteed media placements and SEO guest posting you’ll receive direct live links within your account dashboard. For journalist distribution, your Excel report will show where your press release was sent and when.

You’ll receive a clear, easy-to-read report with distribution details, along with live links (where available). That means you can demonstrate reach, track visibility, and share tangible results with your stakeholders or clients.

Our distribution packages are designed to be completely transparent and scalable. You can start small or go wide, depending on your goals and budget - and from as little as £50! Each option clearly sets out what’s included, so you get full control and no hidden costs.

We accept all major debit and credit cards, as well as secure online payment methods. Once payment is confirmed, your order goes straight into the distribution process with no delays, and no extra admin.